Question 1

Who owns my domain?

Accepted Answer

You do, always. We register and manage it on your behalf and keep it renewing so it never lapses, but the registration stays in your name. If you ever leave, we transfer everything back to you.

Question 2

Can I leave whenever I want?

Accepted Answer

Yes. 30 days notice, no penalties. We hand over your domain, DNS, code, and a full backup. No lock-in, no hostage games.

Question 3

I already have a website. Can you just keep an eye on it?

Accepted Answer

That's exactly what Watchtower is for. At $12/month we monitor your existing site around the clock, with alerts if something breaks. No login, no changes needed. Watchtower monitors the site you already have.

Question 4

How fast will it be?

Accepted Answer

Most new website builds are live within 1 to 2 weeks. We work quickly without cutting corners on quality.

Question 5

What happens if you go out of business?

Accepted Answer

Your systems run on global, enterprise-grade infrastructure, not a server in our garage. We provide full documentation and credentials so any developer can pick up where we left off.

Question 6

What exactly do you manage?

Accepted Answer

Your domain, hosting, DNS and SSL, plus the website and the automations and connections between your systems. You get a monthly report and a direct line to a human, and the day-to-day admin keeps running without you.

Question 7

Can you register and manage my domain for me?

Accepted Answer

Yes. We register Australian domains and manage them on your behalf, with auto-renew on so they never lapse. One standard domain renewal is included for active managed clients. The registration stays in your name and you can take it with you if you ever leave.

We watch your site.