For Australian professional services
We run the digital operations behind serious professional firms.
Email deliverability for engagement letters and statements of advice, a website that signals the seriousness of the practice, a credible Google Business Profile, AI visibility for your specialty in your area. Managed monthly on a fixed fee.
What we see in firm audits
These are the four issues we find on most Australian professional-services sites, in order of revenue impact.
Client documents and engagement letters land in spam
Every engagement letter, every fee proposal, every BAS notification, every settlement update depends on email actually reaching the client. If your domain's SPF and DMARC are missing or weak, a meaningful share of those documents go to junk. For a profession where document delivery is the work, this is material risk.
The website does not match the seriousness of the practice
Most accounting and legal sites we audit feel like a brochure built in 2015. Slow, dated typography, stock photography, vague service pages. Buyers comparing firms read the website as a credibility signal; an outdated site loses you the engagement before the first phone call.
Google Business Profile is where searches end, and it's neglected
'Lawyer near me' or 'accountant in [town]' often ends at the GBP top-3 result. Photos, hours, services, and review responses drive that ranking. Most firm listings are claimed-but-empty; the leads quietly go to the firm next door.
AI answer tools can't understand the firm
Sophisticated buyers are starting with 'recommend a [specialty] in [area]' on ChatGPT or Gemini. What these tools say depends on what they can find and read about you online: structured data on your website, your Google Business Profile and your reputation across the web. On most firms we audit, there is nothing clear for them to read.
What you get when we manage your firm's digital operations
Outcomes that map to engagements signed and credibility maintained, not features that map to invoices.
Email deliverability for client documents
Proper SPF, DKIM, and DMARC so every engagement letter, fee proposal, and statement of advice lands where it should. Continuous blocklist monitoring catches reputation drops early. Stops the 'did you receive my document' phone call.
A website that signals the seriousness of the practice
Built on the same modern stack we use for our other professional clients. Fast, accessible, mobile-first, structured for compliance and discoverability. Reads as a serious firm before the first call.
A Google Business Profile that reflects the firm
We verify the listing and fill it out properly: photos that signal a real practice, accurate hours, services and categories, plus your first review request. A complete listing gives you a better chance in local searches than a claimed-but-empty one. It is a one-off setup; keeping it current from there is in your hands.
Clearer to search and AI answer tools
Schema markup tied to your practice areas, llms.txt that names your specialisations and FAQ detail around the buying questions, so it is easier for search engines and AI answer tools to understand what you do and where you work. We track monthly how clearly your firm is described and keep improving it. We do not promise rankings, leads or that any AI tool will recommend a particular business.
Who we work well with
Small to medium professional services firms across Australia. Sole practitioners through to 20-partner firms. Lawyers, accountants, surveyors, financial advisors, business advisors, registered tax agents, consultants.
If you have a marketing director or in-house communications function, you do not need us. If your website, mailbox, and GBP sit on the practice manager's overflow list and nobody is actively running them, we are exactly what you need.
Where to start
The honest starting point is the free health check. We scan your site, check your email deliverability, look at how clearly AI answer tools can read and describe your firm, and email you a report. No follow-up unless you ask for one.
Run the free health check on your firm →Other industries we work with: